Must include a valid original purchase order number from ArtsCase.com Purchases made outside of ArtsCase.com must contact respective seller for returns.
If the customer selects the wrong device, he must pay $24.99 + shipping amount for the change, this amount applies if the purchase was made with the 2x1 promotion.
Returned products must be in their original packaging without any missing contents.
Returned products not in their original packaging with missing contents are subject to a minimum $5 USD restocking fee.
Return shipping is at buyer's cost unless stated otherwise by our support team.
Customer will be given a Product Refund-shipping & handling fees will NOT be refunded.
*Recommended: We suggest adding a tracking number/delivery confirmation on returned packages to ensure your return is received. Arts Products LLC. is not liable for lost or stolen return packages during transit/delivery
*Please Note: All Sale and Promotional Items are not eligible for Returns, Exchanges, or Warranties.
*Bundle Returns/Refunds: To receive a refund, you must return all items within the bundle. Whatever discounted bundled items are not returned, will convert into a full price purchase and the order will be refunded accordingly.
* Unfortunately, we cannot accept returns or exchange on Personalized products are one of a kind and has been manufactured only for you , also if size wrong or series selection (Slim Case or Tough Cases)